LiX FX is committed to ensuring that all customers, including vulnerable customers, are treated fairly, and have equal access to the Firm ’s services.

This means we aim to operate appropriate processes that consider the circumstances of individuals (and small and medium enterprises) in order to be able to identify whether they are vulnerable or susceptible to a detriment (whether permanently or temporarily) and tailor the way in which we communicate and deal with them to take account of the vulnerability.

To ensure we can provide the best support, please feel free to share any specific needs or requirements you may have. Your privacy is our top priority, and any information you provide will be treated with the utmost confidentiality. Please let us know how we can assist you better. You can make additional disclosures or requests by emailing us to: info@LIXfx.com.